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Guide

What If My Solar Company Goes Out of Business? A Guide for Singapore and Sunollo Customers

02
August
2024

In Singapore’s growing solar energy sector, many homeowners are investing in solar power systems to benefit from clean, renewable energy. With long-lasting solar equipment, it’s natural to wonder, “What happens if my solar company goes out of business and I need service?”

Here’s a comprehensive guide addressing the causes of solar company bankruptcies, what steps you should take if your solar installer ceases operations, and how Sunollo is dedicated to ensuring you have reliable solar support.

Why Do Solar Companies Go Out of Business?

Despite the booming solar industry, several factors can lead to a solar company’s demise. Understanding these reasons can help you make an informed decision when choosing a provider.

1. Poor Customer Service

Solar companies focusing more on acquiring new customers rather than servicing existing ones may face operational challenges. Some businesses lure customers with attractive offers on substandard products. When issues arise, they may lack the experience or resources to resolve them, leading to a decline in reputation and eventual closure.

2. Low-Quality Equipment

Opting for cheaper solar equipment can result in higher long-term costs due to frequent repairs and replacements. Companies struggling to maintain these products may find themselves unable to sustain operations, particularly if they cannot provide adequate service or support.

3. Legal Action

Companies that engage in false advertising or fail to meet consumer expectations can face legal repercussions. Misleading information about costs or performance can lead to lawsuits, fines, and even business closure.

4. ‘Fly-by-Night’ Companies

The rise in solar incentives has attracted numerous inexperienced companies, often from other construction sectors. These ‘fly-by-night’ operators may struggle with installation and maintenance, eventually closing or transitioning to other markets.

Historical Context of Solar Companies Closing Down

Between 2000 and 2016, the solar industry saw many companies go out of business. While many were smaller local firms, even some prominent names faced challenges. For instance, Sungevity, a major player in the U.S. solar market, struggled and ultimately ceased operations. Similar stories include Real Goods Solar and Petersen-Dean, reflecting the difficulties faced by solar companies across the globe.

What Happens if My Solar Company Goes Out of Business?

Large, National-Scale Installers

When a large solar company shuts down, assets are often acquired by other firms in the clean energy sector. For example, when Sungevity went bankrupt, Sunrun took over its solar lease agreements, ensuring continued support for customers.

Small, Local Installers

Local companies might not always find a buyer. If your local installer goes out of business, you may need to engage with a new provider. Investing in a Solar Operations and Maintenance (O&M) program, like Sunollo’s offerings, can provide long-term support and peace of mind, even if your original installer is no longer available.

The Role of Sunollo in Supporting Singapore’s Solar Market

1. Comprehensive O&M Services

Sunollo is committed to providing reliable support for solar energy systems in Singapore and across Asia. Our O&M services include regular maintenance, troubleshooting, and repairs. This proactive approach ensures that your system operates efficiently and remains under warranty.

2. Solar Lease Considerations

If you have a solar lease and your company goes out of business, Sunollo’s network can help. We work with industry partners to acquire solar leases and maintain service continuity, ensuring that your system continues to perform optimally.

3. Maintenance and Service

Routine maintenance is critical for optimal solar system performance. Sunollo offers comprehensive service packages that include cleaning, inspections, and repairs. Our technicians ensure that your solar panels remain in excellent condition, addressing issues such as debris, corrosion, and electrical faults.

4. Upgrading Your System

Even if your original installer is no longer in business, Sunollo can assist with upgrading your solar power system. Whether you want to add more panels or incorporate new technologies, our experienced team can handle the integration, ensuring compatibility and efficiency.

Steps to Take If Your Solar System Isn’t Working

1. Perform Basic Checks

Before seeking professional help, check for common issues such as obstructions blocking sunlight, and ensure that your inverter and circuit breakers are functioning correctly.

2. Contact Sunollo for Support

If you encounter persistent problems or your solar company is no longer operational, Sunollo is here to assist. We offer extensive support and diagnostics to resolve issues promptly.

3. Consider an O&M Plan

To avoid future service challenges, consider enrolling in an O&M plan with Sunollo. This provides ongoing support and ensures that your system remains in top condition.

Conclusion

Solar power is a long-term investment, and choosing a reliable solar company is crucial. In Singapore, Sunollo stands out as a dedicated provider, offering comprehensive service and support to ensure your solar system remains efficient and effective. Whether you’re facing challenges with a former provider or looking to upgrade your system, Sunollo is committed to delivering exceptional service and peace of mind.

For more information on how Sunollo can support your solar energy needs, contact us today. Let us help you maximize your solar investment and keep your system running smoothly for years to come.

See what solar can do for you with Sunollo: www.sunollo.com