Sunollo homepage FAQ

Question 1

What is Sunollo?

Accepted Answer

Sunollo is a home solar operator in Singapore. We design and install premium solar for private homes, manage permits and installation end to end, and keep the system performing - so you get savings without running solar yourself.

Question 2

What will I pay with Sunollo?

Accepted Answer

What you pay depends on how you start: pay in full and keep all the savings; put down what you can and finance the rest (hybrid); or begin from $0 upfront. Financed plans typically include Sunollo Care; on pay-in-full, Care is optional and you still get dedicated after-sales support. Your free estimate shows the exact figure for your home - we do not list prices here because every roof and usage profile is different.

Question 3

How can I pay for Sunollo solar - full, hybrid, or $0 down?

Accepted Answer

Choose the path that fits: pay everything upfront, share the cost with a hybrid plan, or start with nothing down. Your estimate compares the options for your home side by side.

Question 4

What is Sunollo Care?

Accepted Answer

Sunollo Care is Sunollo's performance plan for home solar: monitoring, maintenance, repairs, and insurance so the system keeps delivering. It is included on financed plans and optional if you pay in full. Either way, you still get Sunollo's after-sales support from a dedicated customer experience team.

Question 5

How is Sunollo different from a typical solar installer?

Accepted Answer

Most installers sell hardware and leave. Sunollo specifies top-tier equipment - including AIKO panels, Sigenergy, and GoodWe where the design calls for it - handles permits and installation, and operates the system as an ongoing asset under Sunollo Care.

Question 6

Who owns the solar system with Sunollo?

Accepted Answer

If you pay in full, you own the system from day one. On hybrid or $0-down plans, ownership and terms are set out in your agreement, with a clear path to own. Your estimate walks through both.

Question 7

How does Sunollo make money?

Accepted Answer

Sunollo makes money by managing the solar asset over time - from the savings the system creates and from operating monitoring, maintenance, and Sunollo Care. That is why Sunollo is an operator, not a one-off installer: performance over the life of the system is part of the business model.

Question 8

Which homes does Sunollo serve in Singapore?

Accepted Answer

Sunollo focuses on private homes for now - landed homes and penthouses in Singapore. HDB flats and typical condominiums are not the current focus. If you are unsure, start with a free estimate and Sunollo will say clearly whether your home qualifies.

Question 9

Do I need a home battery with Sunollo solar?

Accepted Answer

No. Many Singapore homes start with solar only and a Battery Ready design, then add storage later for backup or night use. If you want backup from day one, Sunollo designs the battery in from the start.

Question 10

What happens to Sunollo solar if I sell my house?

Accepted Answer

Your Sunollo agreement can usually transfer to the new homeowner, or you can buy out what is left. Solar is often a selling point for Singapore homes, not a blocker.

Question 11

How long does Sunollo take from estimate to power-on?

Accepted Answer

After assessment and design, Sunollo handles permits and installation. On-site install for a typical home is about 1-3 days; end-to-end including permits is commonly around 4-6 weeks, depending on your property and approvals.

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